Reduce chargeback risk with early alerts and dispute management tools
Our chargeback management solutions provide live updates, analytics and alerts to help merchants monitor chargeback risk and respond earlier.
Discover our chargeback management solutions.
Our dashboard provides live updates, analytics and alerts to help merchants monitor chargeback risk and respond earlier.
Chargebacks and fraud threatening your business?
Merchants must control their chargeback and fraud levels effectively. It implies the usage of tools (chargeback management services) preventing excessive chargebacks and fraud. Failure to do so limits the merchants from scaling up their business.
Chargeback solutions and fraud prevention: eFlow Secure
eFlow Secure provides software tools that help merchants monitor chargeback and fraud signals.
Using products from leading card-scheme ecosystems, merchants can identify pre-disputes earlier and manage chargeback-related workflows more effectively.
eFlow Secure provides alerting and dispute-management tools to help merchants identify risks early and take action through their payment provider.
Reduce the impact of chargebacks
Identify risks earlier and stay focused on growing your business.
Gain better visibility into fraud risks
Use data and alerts to better understand and manage fraud signals.
Stay in control of your performance
Combining merchant account support with eFlow Secure helps you gain better visibility into key risk and performance indicators.
20+
Partners around the globe
500K+
Early alerts to help reduce chargebacks
50+
Yearly of combined experience
Here is how to implement our chargeback management solutions
Get started
Fill out our pre-check form online. Our dedicated manager will contact you shortly with a quote and to collect more information about your business.
Sign up and Integrate
Get set up with no-integration Ethoca Alerts and Rapid Dispute Resolution.
Automate and become efficient
Consider API integration for other products, such as Order Insight/Compelling Evidence 3.0/Ethoca Alerts via API to automate the flow and finally our Anti Fraud Platform.
A complete set of fraud and chargeback management solutions
Nethone auti-fraud tools
AI-powered fraud prevention tools that help merchants assess and manage risk in real time.
Consumer Clarity and Order Insight
These solutions help merchants provide additional transaction details, reducing confusion and potential disputes.
Rapid Dispute Resolution (RDR) and Ethoca Alerts
These solutions help merchants identify cases that may be resolved through a refund or other action, initiated by the merchant through its payment provider.
Connect with payment partners seamlessly
Access a wide range of payment methods through trusted providers.
What our clients are saying
Trusted by online merchants worldwide
Why choose eFlow?
Expertise
Our team brings hands-on experience from the payments ecosystem, including acquiring banks and related environments.
Network
Our network of acquiring banks and payment partners enables us to connect you with solutions tailored to your business.
Transparency
We introduce you to payment providers. All agreements are concluded directly between you and the selected provider.
Book a free 15 min call
Speak with our team to understand your needs and explore the right payment partners for your business.
Submit your application
Complete a short form so we can connect you with payment partners aligned with your business.
Explore our MCC glossary now
Browse the Merchant Category Code (MCC) database to discover what they mean for your business.
Money 2020
June 2-4
Amsterdam
Frequently asked questions
A chargeback is a reversal of a payment that occurs when a customer disputes a transaction made with their debit or credit card. Instead of contacting the merchant directly to request a refund, the customer requests their bank or card issuer to initiate the process. Chargebacks can happen for various reasons, such as:
- The customer didn't recognize the descriptor on its bank statement
- The product or service wasn't delivered as expected
- Fraudulent (unauthorized) transaction
- Billing errors
Yes, you should be. Breaching the acceptable thresholds imposed by the card schemes and the acquirers can lead to merchant account termination and penalties. Don't let chargebacks kill your business.
These solutions can help merchants identify and address chargeback risks earlier, which may contribute to reducing chargeback ratios.
Have a look at our resources hub
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